Clothing & Hats: We do not process refunds, but we are happy to do an exchange on clothing and hats within 30 days of purchase. As a business who cares about customer care, we would rather be "stuck with something" we can try to resell than have you "stuck with something" that you will never wear. You are responsible for shipping your item back to us in original/unworn condition. A service fee of $5.00 will be charged for shipping your exchanged item to you.